All Systems Operational

About This Site

Retreaver is architected for High Availability. Through a multi-region setup in AWS we ensure our service is always online and responsive.

Site/Account Portal ? Operational
API Operational
Call Handling Operational
Webhooks ? Operational
Background Jobs Operational
Reporting Operational
Twilio Incoming Phone Calls Operational
Twilio Incoming SIP Calls Operational
Twilio Outgoing Phone Calls Operational
Twilio Outgoing SIP Calls Operational
Stripe Payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 25, 2017

No incidents reported today.

Jun 24, 2017

No incidents reported.

Jun 23, 2017

No incidents reported.

Jun 22, 2017
Resolved - Charts have returned to normal.
Jun 22, 17:02 EDT
Monitoring - Currently some visual charts on our dashboards and the call log are showing a 100% conversion rate. This is a visualization error which will be fully fixed by approximately 5 PM ET. The underlying data is correct, and webhooks and other reporting are unaffected.
Jun 22, 14:54 EDT
Identified - We're working on a fix for the charts on our dashboards, currently calls are being shown as converting at 100%. The underlying data is correct. This is a visualization error and will be fixed shortly - callbacks and other reporting are unaffected.
Jun 22, 14:30 EDT
Jun 21, 2017

No incidents reported.

Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017

No incidents reported.

Jun 14, 2017
Resolved - Asynchronous Tracking URL and Webhook fires have been caught up.
Jun 14, 13:33 EDT
Monitoring - We've brought additional bot capacity online to clear out the queue of unfired webhooks and tracking URLs. Will update this incident as soon as we're caught up. Test firing tracking URLs may take longer than expected.
Jun 14, 13:14 EDT
Jun 13, 2017

No incidents reported.

Jun 12, 2017

No incidents reported.

Jun 11, 2017

No incidents reported.