Account Portal is having intermittent issues

Incident Report for Retreaver

Resolved

This incident has been resolved.

Posted Jun 27, 2016 - 17:33 EDT

Monitoring

We initiated a manual failover to our standby database server at 20:49 UTC. The account portal is back online. We're monitoring the stack and working on a root cause analysis. We regret the interruption.

Posted Jun 27, 2016 - 17:19 EDT

Investigating

We're looking into the problem and will update this issue shortly.

Posted Jun 27, 2016 - 16:57 EDT