All Systems Operational

About This Site

Retreaver is architected for High Availability. Through a multi-az setup in AWS we ensure our service is always online and responsive.

Uptime over the past 90 days. View historical uptime.
Site/Account Portal Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Call Handling Operational
90 days ago
100.0 % uptime
Today
Real Time Bidding Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Background Jobs Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Twilio Incoming Phone Calls Operational
90 days ago
100.0 % uptime
Today
Twilio Incoming SIP Calls Operational
90 days ago
100.0 % uptime
Today
Twilio Outgoing Phone Calls Operational
90 days ago
100.0 % uptime
Today
Twilio Outgoing SIP Calls Operational
90 days ago
100.0 % uptime
Today
Stripe Payments Operational
90 days ago
100.0 % uptime
Today
AI features Operational
90 days ago
99.79 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 5, 2026

No incidents reported today.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
Investigating issue with our API servers
Resolved - This incident has been resolved.
Jul 2, 19:07 EDT
Monitoring - API service is back online and we are monitoring
Jul 2, 18:14 EDT
Investigating - After restoring service we detected another regression in API servers and are investigating.
Jul 2, 18:02 EDT
Update - We detected some our API servers went offline, our engineers responded, and service has been restored.

We will continuing monitoring for a period of time before marking this as resolved.
Jul 2, 17:57 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 17:53 EDT
Investigating - We are currently investigating this issue.
Jul 2, 17:43 EDT
Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026
Database maintenance
Completed - The scheduled maintenance has been completed.
Jun 28, 07:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 03:15 EDT
Scheduled - We will be restarting databases instances in order to activate necessary configuration changes. We expect very brief downtime of all Retreaver services. This maintenance period has been chosen due to historically low traffic in order to reduce impact on customers.
Jun 28, 03:02 EDT
Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026
Database maintenance
Completed - The scheduled maintenance has been completed.
Jun 21, 19:35 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 15:35 EDT
Scheduled - We will be restarting databases instances in order to activate necessary configuration changes. We expect very brief downtime of all Retreaver services. This maintenance period has been chosen due to historically low traffic in order to reduce impact on customers.
Jun 21, 15:30 EDT
← Incident History Powered by Atlassian Statuspage