Some freshly provisioned numbers not routing correctly
Incident Report for Retreaver
Resolved
Our carrier partner has informed us that the fix was a success and that the incident has been resolved. We're continuing to work with them to determine the root cause and will be providing a full report to affected customers.
Posted 7 months ago. Apr 05, 2018 - 12:41 EDT
Update
Our carrier has applied a fix for the issue and is currently testing numbers for routability. We will update this incident again shortly.
Posted 7 months ago. Apr 05, 2018 - 12:26 EDT
Update
Our carrier is currently all-hands-on-deck fixing the issue with some recently acquired toll-free numbers not routing correctly. They are working toward a full resolution. We will provide another update shortly.
Posted 7 months ago. Apr 05, 2018 - 11:38 EDT
Monitoring
Our carrier is currently investigating an issue where some toll-free numbers acquired in the past 24 hours are not routing correctly. We are working closely with them to fix this issue and will provide updates shortly.
Posted 7 months ago. Apr 05, 2018 - 11:07 EDT