Resolved -
This incident has been resolved.
Sep 3, 11:31 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 2, 20:06 EDT
Update -
Website access has now been restored, we will keep monitoring for any further issues
Sep 2, 20:00 EDT
Update -
We detected another spike in errors for a subset of visitors to our website. Our team is investigating.
Sep 2, 19:44 EDT
Identified -
We've identified an issue impacting a very limited set of users. A solution is being implemented. If you come across an error message when accessing our web portal and it's a showstopper, please get in touch with us and we'll find a way to help.
Sep 2, 13:39 EDT
Investigating -
You may occasionally see an error message with “We’re sorry, something went wrong.”
We will be deploying a fix shortly.
Sep 2, 11:23 EDT