Investigating issue with our API servers

Incident Report for Retreaver

Resolved

This incident has been resolved.

Posted Jul 02, 2026 - 19:07 EDT

Monitoring

API service is back online and we are monitoring

Posted Jul 02, 2026 - 18:14 EDT

Investigating

After restoring service we detected another regression in API servers and are investigating.

Posted Jul 02, 2026 - 18:02 EDT

Update

We detected some our API servers went offline, our engineers responded, and service has been restored.

We will continuing monitoring for a period of time before marking this as resolved.

Posted Jul 02, 2026 - 17:57 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 02, 2026 - 17:53 EDT

Investigating

We are currently investigating this issue.

Posted Jul 02, 2026 - 17:43 EDT

This incident affected: API.