Partial outage resulting in delays accessing the web site have been resolved, we are continuing to monitor

Incident Report for Retreaver

Resolved

Issue is resolved, we are continuing to monitor live call numbers.
Posted Nov 02, 2023 - 11:14 EDT

Monitoring

Status changed from investigating -> monitoring
Posted Nov 02, 2023 - 10:55 EDT

Update

We are continuing to monitor.
Posted Nov 02, 2023 - 10:45 EDT

Update

Some users may have experienced delays when loading the user interface. This is no longer occurring and we will continue to closely monitor it.
Posted Nov 02, 2023 - 10:43 EDT

Update

Calls are operational, we will continue to monitor for issues
Posted Nov 02, 2023 - 10:35 EDT

Investigating

We are currently investigating this issue.
Posted Nov 02, 2023 - 10:28 EDT
This incident affected: Site/Account Portal.