Twilio is down

Incident Report for Retreaver

Resolved

Twilio is back up. Calls are completing successfully. Some calls in Retreaver may appear to be hanging but will resolve within 4 hours and will not be billed.

Posted Mar 10, 2018 - 22:07 EST

Monitoring

Our phone service provider, Twilio, is currently down. New calls are unable to complete. We have been monitoring the situation closely and will provide updates soon.

Posted Mar 10, 2018 - 21:53 EST