Historical reporting

Incident Report for Retreaver

Resolved

This incident has been resolved.

Posted Aug 25, 2021 - 06:14 EDT

Monitoring

We are currently recovering from an issue with reporting historical data from July 2021 and earlier. Calls from this time period are currently being reindexed on our reporting system. Call traffic and underlying data storage are unaffected. Thank you for your patience.

Posted Aug 24, 2021 - 15:30 EDT

Identified

We are currently experiencing an issue with historical reporting. All calls are continuing to be processed and no data has been lost.

Today's data is currently fully live, data for this week is fully reindexed, we are working on reindexing data from earlier as quickly as possible. Thank you for your patience.

Posted Aug 24, 2021 - 14:08 EDT

This incident affected: Reporting.