Carrier outage

Incident Report for Retreaver

Resolved

This incident has been resolved.

Posted Nov 09, 2021 - 21:32 EST

Update

Calls are processing normally. We are continuing to follow updates from the carrier throughout the night and will post a new incident if needed.

Posted Nov 09, 2021 - 21:31 EST

Monitoring

We are experiencing ongoing intermittent call completion issues due to a carrier outage. We are monitoring for updates and will provide more information as it becomes available.

Posted Nov 09, 2021 - 18:23 EST

This incident affected: Call Handling.