Users are seeing degraded performance of RTB

Incident Report for Retreaver

Postmortem

The development team noticed that there is a spike in RTB error rate.
After an investigation a fix was applied.
0.6% of the received RTB requests were impacted.

Since the incident has been resolved and no more requests are impacted.

Posted Sep 29, 2026 - 08:14 EDT

Resolved

RTB is now Operational

Posted Sep 29, 2026 - 08:13 EDT

Identified

Our developers have found the problem and are working on resolving it.

Posted Sep 29, 2026 - 08:07 EDT

Investigating

A small subset of users are seeing errors when making RTB requests

Posted Sep 29, 2026 - 08:03 EDT

This incident affected: Real Time Bidding.